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What Our Customers Say
Why not read our case studies?
Our case studies are all about recent installations. They relate genuine stories about what influenced
decisions and affected renewable equipment selection. Our customers are driven by a wide variety
of needs and priorities. What’s more their properties are different, every one. This section includes
case studies relevant to residential properties in particular.
We have also prepared studies about some of our larger, commercial installations such as holiday cottage complexes and offices >
- Turning savings into current income >
- The Generation Game: using Solar PV to make a difference to your income >
- How many bathrooms?! >
- Local initiative puts people on the road to reducing their carbon footprint
Our customers comments...
"Today I sent in my first generation meter reading and was advised that it was performing at 127%, long may these cloudless days continue. Your installers were very polite and very efficient at work. They took care to tidy up and kept us informed of what they were doing and their progress"
Geoff, Ipswich, December 2011, Solar PV
Hi Linda, Well, you asked me to let you know when I reached my yearly target!
Here it is in glorious technicolour!
Despite a miserable winter when I wasn't generating at all quite often, then a bright spring when it rocketed up & a mixed summer (so far) when it has been a bit of a struggle on occasions, I've reached my yearly target after 10 months.
Commissioned on October the 1st 2010, I thought I would easily make it by the end of July, but it hasn't been a great 'sun' month!
I am delighted with the progress though,& would like to thank you all for your efforts & reminders re the rise in FIT payments.
Thanks again & keep up the good work. Charlie, Aldeburgh, Suffolk. August 2011. Solar PV
"Everything seems to be working fine .... Please pass on our thanks to the three installers - I think that they did a good job and I would have no hesitation in recommending you."
John, Holbrook. June 2011, Solar Thermal
"Just news for Robbie. My PV panels have already produced 10% above the estimated annual output you quoted and I still have 4 weeks to go before year end. Very happy punter". Simon, Thorington. May 2011. Solar PV
"East Green Energy were recommended to me by a colleague and after some deliberation I decided to opt for PV and solar thermal. Both systems are very effective, even in February/March, and I am absolutely delighted with the results.
The whole team at East Green Energy was professional and efficient, particularly the workmen who were incredibly helpful and considerate.I had a woodburning stove installed at the same time (although not by East Green Energy) and I would liked to have had an airsource heat pump as well but my budget did not allow for this.
I really would not hesitate in recommending East Green Energy to you for energy improvements and wish you luck". Ms P. Banham, Easton, Suffolk. February 2011. PV & Solar Thermal.
"East Green were a great company to work with, relaxed and a parting comment of ’any problems at all, or if there is anything you need to know or don’t understand just get in touch; any time’. There’s not much more you could want really, is there? " Ms V. Bamford, Dennington, Suffolk. Solar Thermal
“We opted for East Green Energy because they came highly recommended - not just for the quality of their work, but the standard of their customer after-care.” Ms .L Mathews, Framlingham, Suffolk. Solar Thermal & PV Panel
"We would highly recommend East Green Energy as a supplier and installer of Solar Powered Water Heating systems. The tubes we had installed at the end of August have performed brilliantly during hot days and better than we had expected when the weather has been overcast. Appears to be a great investment! Many thanks." Mr R. Walton, Bradfield St Claire, Suffolk. Solar Thermal
“Overall we have been extremely pleased with the service we have received from East Green Energy. Everyone we have dealt with has been helpful and patient, and nothing has been too much trouble."
Ms W. Smith Ufford, Suffolk (Solar Thermal Installation)
“East Green Energy installed the system with very little disruption; the staff were very friendly and left the site clean and tidy”.
Ms E. Wickham Market, Suffolk ( Solar PV Installation)
“For the recent installation of PV panels I employed East Green Energy as the main contractor who gave me an excellent and friendly service... The overall cost of the installation was £11,000 for which I received a £2500 grant from the Government as well as an interest-free loan for £4000 With technical improvements in renewable energy and the feed-in tariffs, it means we will recoup expenditure in ten years.”
Mr B. Kesgrave, Suffolk ( Solar PV Installation)
“...we were impressed with Robbie Gawthrop’s and Linda Grave’s knowledge of the system they would supply, both were happy to answer our questions and provide background information whilst we deliberated on our final decision. We were also able to view a recent installation and were shown the system working.”
“Overall we have been extremely pleased with the service we have received from East Green Energy. Everyone we have dealt with has been helpful and patient, and nothing has been too much trouble. So far the product is living up to expectations and we are more than happy with the choice we have made.”
Ms S. Ufford, Suffolk ( Solar Thermal Installation)
“At a time when there seems to be so many renewable energy offers in the market place, East Green Energy are the breath of fresh air – they listen, guide, explain, let you make your own mind up, then get on with the job . Their experience says it all, and their customer service is second to none.” Mr B. Framlingham.
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